Support

Once a web project has successfully launched and been released to the big wide world, it's important to make sure it's kept up to date and well maintained.

Why?

Security patches and editor features are available for your contentment management system (Craft CMS) roughly once a week. To make sure your site is kept safe from vulnerabilities, we recommend keeping it up to date. To prevent costly clean-up operations when something does go wrong or your site needs work done in future, we provide the following services as a monthly or quarterly service.

How does it work?

We provide the services below and email you with all the updates we carried out, highlight new features, and make suggestions for anything that could be improved or needs some extra love. It means that you can sleep easy, knowing that the site isn't going to fall apart from neglect, it's being kept secure, and you're getting all the new features that the guys who make Craft keep adding every week.

...always displays total professionalism, great attention to detail and I know that I can rely on him to get the job done.

Jane Shepherd - Account Director, Hunter Design

Support & Maintenance

€120 / month (or quarterly)

  • Get notifications of when your website goes down
  • Current major version (Craft 2.x, 3.x)
  • via Google PageSpeed Insights to help highlight room for improvement
  • We test your site in all modern browsers to make sure it's still looking good
  • Verify that all contact forms are submitting and sending notifications correctly
  • Your monthly report includes any broken links on the site
  • This lets us roll-back changes to any previous version and keep backups
  • Allows us to build and test new features without affecting your live website
  • "Bug fixes" means anything that we built which isn't working correctly. It doesn't include adding content or new features
  • Reach out to us any time and we'll reply in 24 hours

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DIY?

If your current host is unreliable and you want to take advantage of a modern hosting platform with a 99.99% SLA but don't need the support of someone to call on each month, we can also set up your website on DigitalOcean & ServerPilot for a one-off fee of €120. After that, you'll own your hosting account and will be billed directly by the providers.

You're in safe hands

If you're got a project which needs some love and care or a new home, send us a message and let's get it back on track.

Get in touch