Privacy Policy

This privacy policy sets out how CodeKnight uses and protects any information that you give CodeKnight when you use this website.

CodeKnight is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

CodeKnight may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 27th Jan 2014.

This is a legal document which sets out how we will handle your personal data.

You can access this policy on any page on our website by following the link at the bottom of each page.

We may collect and process information as follows:

  • in the course of business with you or for your business
  • via our website
  • networking (where business cards have been exchanged)
  • by telephone enquiries
  • by email and other electronic forms of communication

Personal data may include:

  • Your name
  • Contact information including email address, phone number and business address
  • The content of an enquiry submitted via our website
  • any other personal data collected in the legitimate interest of operating our business

Visitors to our websites

We use Google Analytics to monitor and analyse our website traffic to collect basic data (detailed below) about how visitors use this website. Google Analytics Terms of Service prohibits the collection of personally identifiable data such as name, email address or billing data.

The following data is collected when you visit this website:

  • Web usage information such as IP address, browser type and version, operating system and platform
  • Google Analytics demographic information provided, including age range and gender information. Further information on Google demographic data can be accessed here
  • Time on page, page response times, download errors and page interaction information such as scrolling and clicks
  • URLs to and from our website, including date and time
  • Location and type of device

If you call us

We may collect the following information:

  • Your name
  • Contact number
  • Email address
  • Company name and office location
  • Project details including project name, budget, website address and project brief.

This information is used to respond to your enquiry.

If you email us

If you contact us via email you may be asked to provide the following information:

  • Your name
  • Contact number
  • Company name and office location
  • Project details including project name, budget, website address and project brief.

This information is used to respond to your enquiry.

We will also monitor any emails sent to us including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

How your information will be used

  • To respond to enquiries made by telephone or email
  • To fulfil contractual obligations to you
  • To fulfil any request by you
  • To measure the effectiveness of our marketing
  • For website optimisation
  • For website analytics

How long we will retain your personal data

We will retain your personal data whilst providing our services to you and/or in accordance with the completion of a contractual obligation. Your personal data will be retained for a maximum period of 2 years beyond project completion.

Where you have opted in to receive our marketing emails, we will send these to you and retain your data until you opt out and/or request that your information is deleted.

We endeavour to ensure that your information is stored and used securely, and who sees it is controlled to help prevent unauthorised access to it.

Opting out or withdrawing consent

You may withdraw your consent at any time. To do so, please email privacy@codeknight.co.uk.

Information requests

You may under GDPR submit a request to access information held about you, the purpose of the information and details of any third party who we have shared this information with.

You can make an information access request by writing to or emailing us at the address below.

Please note that we will require proof of identity before providing any personal information to prevent unauthorised access.

How to contact us

Any queries or requests should be addressed to privacy@codeknight.co.uk.

Last updated 23/06/2018